Privacy Policy

Terms & Conditions | Privacy Policy

Last Updated: June 22, 2025

Welcome to Bryan Hinman Counseling PLLC. By accessing and using our website (hinmancounseling.com) and its services, you agree to comply with and be bound by these terms and conditions and our privacy practices. Please review them carefully. If you don’t agree to these terms, please don’t use our website or services.

Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the Bryan Hinman Counseling PLLC website (the “Site”) and any services, content, tools, and features provided through it (collectively, the “Services”). By accessing or using the Site and Services, you’re agreeing to these Terms.

2. Our Services

Bryan Hinman Counseling PLLC offers virtual counseling services, including EMDR (Eye Movement Desensitization and Reprocessing) and ACT (Acceptance and Commitment Therapy). Brian (“I” or “We”) also provides organizational and provider consulting services.

Clinical Use Information:

This service is not for emergencies. If you are experiencing a medical or mental health emergency, please call 911 immediately or go to your nearest emergency room.
- National Suicide Prevention Lifeline: Call or text 988
- Crisis Text Line: Text HOME to 741741
Virtual Sessions: All counseling services are provided virtually from Bloomington, Illinois. This means we meet via secure video conferencing. You’re responsible for having a private, secure, and stable internet connection for your sessions.
Therapeutic Relationship: A therapeutic relationship begins only after a free 20-minute consultation, a comprehensive initial evaluation session ($190), completion of all required intake paperwork, and mutual agreement to proceed with therapy.
Scope of Practice: Bryan Hinman, MA, LCPC, provides services within his scope of practice and licensure in Illinois. If you live outside of Illinois, please confirm that telehealth services across state lines are permitted by your state’s regulations.
No Guarantees: While therapy is very effective for many, Bryan Hinman Counseling PLLC can’t guarantee specific outcomes. Your progress depends on various factors, including your active participation and individual circumstances.
Consulting Services: Our organizational and provider consulting services are separate from clinical counseling and are covered by distinct agreements.

3. Your Responsibilities

As a user of this Site and Services, you agree to:

Provide accurate, current, and complete information when asked for it on the Site.
Keep any login credentials confidential if you’re given access to a client portal.
Use the Site and Services only for lawful purposes and in a way that doesn’t interfere with anyone else’s use.
Not upload or send any material that’s offensive, harmful, disruptive, or illegal.
Understand that Bryan Hinman Counseling PLLC isn’t responsible for technical issues beyond our control, like your internet being down.

4. Financial Terms (Counseling Services)

Free Consultation: We offer a free 20-minute consultation to see if we’re a good fit.
Initial Evaluation: The initial evaluation session is 60 minutes and costs $190. This session is required before ongoing therapy starts.
Session Fees: All subsequent session fees will be discussed and agreed upon during your initial evaluation.
Payment: Payments are due at the time of service. We accept various forms of payment, as specified during intake. NO PAYMENTS SHOULD BE SUBMITTED THROUGH THIS WEBSITE.
Insurance: Bryan Hinman Counseling PLLC accepts insurance. You’re responsible for checking your insurance benefits and understanding any co-pays, deductibles, or non-covered services. We can help with billing, but you’re ultimately responsible for all fees.
Cancellation Policy: Sessions must be canceled or rescheduled with [e.g., 24-48 hours] notice. Missed appointments or late cancellations will incur a fee, as outlined in your intake paperwork.

5. Intellectual Property

All content on this Site, including text, graphics, images, and logos, belongs to Bryan Hinman Counseling PLLC or content suppliers. It’s protected by copyright, trademark, and other intellectual property laws. You can’t reproduce, distribute, modify, or use any of the material on our Site without our written permission. Photographs and animations were sourced from Adobe Stock and flaticon.com.

6. Accessibility Statement

Bryan Hinman Counseling PLLC is committed to making our website accessible to everyone, regardless of technology or ability. We’re actively working to improve our website’s accessibility and usability by following many available standards and guidelines.

Standards Compliance: This website aims to meet Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). These guidelines help make web content more accessible for people with disabilities, benefiting everyone.
Ongoing Efforts: We’re continuously looking for ways to bring all areas of the site up to the same level of web accessibility. If you have any difficulty accessing our website, please let us know.
Contact for Assistance: If you have questions or suggestions about our site’s accessibility, or if you encounter any barriers, please contact us directly by using the contact form on the About Me page. I am committed to addressing your concerns and improving accessibility.

7. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available,” without any warranties of any kind, express or implied. Bryan Hinman Counseling PLLC doesn’t promise that the Site will be uninterrupted, error-free, secure, or free from viruses.

8. Limitation of Liability

To the fullest extent allowed by law, Bryan Hinman Counseling PLLC, its owner, employees, or affiliates, will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages. This includes loss of profits, data, or goodwill, resulting from your use or inability to use the Site and Services, or any content obtained from them.

9. Governing Law

These Terms are governed by and will be interpreted in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

10. Changes to Terms and Conditions

We can modify or replace these Terms at any time, at our sole discretion. What constitutes a significant change is up to us. Your continued use of the Site and Services after any changes means you accept the new Terms.

1. Our Commitment to Your Privacy

At Bryan Hinman Counseling PLLC, we understand the sensitive nature of the information you may share with us. We are dedicated to maintaining the confidentiality and security of your personal and health information in accordance with all applicable laws and ethical guidelines, including the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

We collect different types of information to provide and improve our services:

Personal Identification Information: This includes information you voluntarily provide when you fill out forms on our website, request a consultation, or complete intake paperwork (e.g., name, email, phone, date of birth, address).
Health Information (Protected Health Information – PHI): When you engage in counseling services, we collect health-related information necessary for your care (e.g., mental health history, diagnoses, treatment plans, progress notes, billing information). This information is collected and protected in accordance with HIPAA.
Usage Data: We may automatically collect information about how you use our website (e.g., IP address, browser type, pages visited, time spent). This helps us improve our website.
Cookies and Tracking Technologies: We use cookies to track activity on our website. You can set your browser to refuse cookies, but some parts of our service may not work if you do.

3. How We Use Your Information

We use the collected information for:

Providing Services: Delivering counseling services, scheduling, and managing your account.
Improving Our Website: Understanding website usage to make it better.
Communication: Responding to inquiries, sending reminders, and providing service information.
Internal Operations: Quality assessment, training, and administrative tasks.
Organizational Consulting: Information collected for consulting is used as agreed upon in specific consulting agreements.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information in limited circumstances:

With Your Consent: We’ll get your written consent before disclosing protected health information for purposes other than treatment, payment, or healthcare operations.
For Treatment, Payment, or Healthcare Operations: We may use and disclose your PHI for these purposes as permitted by HIPAA (e.g., billing, insurance).
Trusted Third-Party Service Providers: We may use third parties for services (e.g., video conferencing, EHR systems). They only access your information to perform these tasks for us and are obligated to keep it confidential and HIPAA-compliant.
For Legal Reasons: We may disclose information if required by law or in response to valid public authority requests.
In Case of Emergency: We may disclose information to protect your health and safety or that of others.

5. Data Security

The security of your data is critical. We use robust technical, administrative, and physical safeguards to protect your information from unauthorized access or disclosure. This includes secure, HIPAA-compliant platforms. However, no internet transmission or electronic storage is 100% secure. While we strive for security, we can’t guarantee absolute security.

6. Your Rights Regarding Your Information

You have certain rights under HIPAA regarding your protected health information, including the right to:

Access Your Records: Request a copy of your health records.
Request Amendments: Ask for changes to your records if inaccurate.
Request Restrictions: Ask for limits on how your information is used or shared.
Receive an Accounting of Disclosures: Request a list of certain disclosures of your health information.
Request Confidential Communications: Ask to receive communications in a specific way or location.
Complain: File a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

7. Links to Other Sites

Our website may link to other sites we don’t operate. If you click a third-party link, you’ll go to their site. We recommend reviewing the Privacy Policy of every site you visit. We aren’t responsible for the content or privacy practices of third-party sites.

8. Children’s Privacy

Our services are not for individuals under 18 without explicit parental/guardian consent. We don’t knowingly collect personally identifiable information from anyone under 13. If you’re a parent and your child has provided us with personal data, please contact us. We’ll remove such information if collected without consent.

9. Changes to This Privacy Policy

We may update our Privacy Policy. We’ll notify you of changes by posting the new policy here and updating the “Last Updated” date. Please review this Policy periodically. Changes are effective when posted on this page.